Many small businesses assume Microsoft 365 is already secure. They have email. They have logins. They have access. So it must be handled. But once you start looking under the hood, that is usually not the case. Microsoft 365 is a powerful platform, but it is not secure or compliant by default. It has to be configured correctly, and what you can configure depends heavily on your licensing. This is a common issue I see with Microsoft 365 security for small business environments

A Law Firm Lost Access to Their Files Overnight. Here’s What Happened. A law firm called me this morning in a panic. A staff member had left. Their license got removed. And just like that, the entire team lost access to a shared folder they used every single day. No warning. No plan. Just gone. I spent most of the day digging into it. At first I thought it was permissions. Something simple. It wasn’t. The files were sitting in a personal Microsoft OneDrive. Not a shared syste

Should Small Businesses Move to the Cloud "Should we just move everything to the cloud?" I get this question a lot. And I get why. The pitch sounds great. Lower hardware costs, access from anywhere, no more dealing with servers. For a small business trying to keep overhead down, it is easy to see the appeal. I just finished helping a client make exactly this move. They were running a full on-premise environment. Servers, local file storage, everything. But their specialty sof

Cover image for a blog post titled "The Case of the Missing Files" by SNL Tech Services. Highlights a real-world law firm scenario...

Most small businesses using Microsoft 365 do not realize their accounts are open to the world by default. In this post, I share a real-world example of how I helped a client recover from an email breach, then took their security further with country-based restrictions, passkeys, and Microsoft Defender for Business. Learn how to protect your accounts and keep your data safe.

One of my longtime clients, a small construction company, reached out with a goal in mind. They wanted to improve how their field crew...