Most Small Businesses Have This Wrong Their email is in Microsoft 365. Their files are in OneDrive or SharePoint. Everything is in the cloud. So it must be backed up. That assumption is one of the biggest risks I see with Microsoft 365 backup for small business environments. And it is completely understandable. Microsoft is a trusted platform. The data is in the cloud. It feels safe. But there is a difference between availability and backup. And that difference matters a lot

HIPAA compliance for law firms The Assumption That Puts Law Firms at Risk A law firm reached out to me because they were dealing with an email spoofing problem. Unauthorized parties were sending messages that looked like they came from the firm's own domain. Clients were receiving fake emails. The firm had no idea how long it had been happening. When I got into their environment, the email issue was just the beginning. All company files lived on one staff member's computer. E

Microsoft 365 security for small business showing default settings are not secure or compliant It Started With One Compromised Email A defense contractor reached out to me after one of his email accounts got compromised. At first, it sounded simple. Reset the password. Secure the account. Move on. It was not simple. Five hours later, after multiple calls with his email provider's support line, the issue was resolved. The bill for that single incident came out to over one thou

Fall is a season of preparation. Farmers harvest their crops, families get their homes ready for colder weather, and businesses should...

The Email Spoofing Incident That Triggered a Security Overhaul The Call That Started It All A small law firm in Northern Virginia reached out to me after something they never expected happened. Clients started receiving suspicious emails that looked like they came from the firm. Same email address. Similar tone. Requests that seemed legitimate. Until one client looked closer and flagged it. This is one of the most common calls I get. It's exactly why Microsoft 365 email secur

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Cover image for a blog post titled "The Case of the Missing Files" by SNL Tech Services. Highlights a real-world law firm scenario...

Most small businesses using Microsoft 365 do not realize their accounts are open to the world by default. In this post, I share a real-world example of how I helped a client recover from an email breach, then took their security further with country-based restrictions, passkeys, and Microsoft Defender for Business. Learn how to protect your accounts and keep your data safe.

We all like to believe it will not happen to us. Your business is small. Your team is careful. You are not guarding national secrets. However, the truth is that small businesses are often targeted more frequently than large enterprises. Why? Because attackers count on you not having strong protections in place. Over the years, I have helped small business owners identify threats they were unaware of. Emails were being sent from their accounts. Their systems slowed down. C

Clean up your IT the smart way. This spring checklist helps small business owners get rid of old tech, secure their systems, update passwords, and streamline their networks. Download the free PDF and start fresh with SNL Tech Services.

One of my longtime clients, a small construction company, reached out with a goal in mind. They wanted to improve how their field crew...