
About
From corporate IT to small business advocate. Here's what SNL-Tech Services is about and why it exists.
SNL-Tech Services: Built for Small Businesses That Need an IT Partner, Not Another Vendor
SNL-Tech Services is a single-operator managed IT firm based in Columbia, MD. I work with small businesses across Maryland, Northern Virginia, West Virginia, Delaware, Pennsylvania, and the DC area. My clients include law firms, healthcare practices, construction companies, farms, financial services firms, dental and medical offices, veterinary clinics, animal care businesses, trades businesses, and defense contractors. Every one of them gets a direct relationship with me.
What I Do
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Managed IT Services
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Cybersecurity and Endpoint Protection
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Microsoft 365 and Google Workspace
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IT Audits and Assessments
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Compliance Support (HIPAA, FTC Safeguards, CMMC)
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AI Governance
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Field and Facility WiFi
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Backup and Disaster Recovery
Who I Work With
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Law Firms
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Healthcare and Behavioral Health
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Construction Companies
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Farms and Equestrian Facilities
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Orchards and Wineries
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Greenhouses
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Industrial Warehouses
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Financial Services (CPAs, Advisors)
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Dental and Medical Offices
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Veterinary and Animal Care
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Trades and Service Businesses
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Government Contractors (CMMC)
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Don't see your industry? Reach out. I may still be a good fit.
Proudly Woman-Owned and Operated
SNL-Tech Services is woman-owned and operated. I built this business to serve other small business owners the way I'd want to be served, with honesty, competence, and someone who actually answers the phone.
I'm Shay, Owner of SNL-Tech Services
I grew up in a small town up north. My Father is a small business owner, my mom worked at the local Ski Resort and then she opened her own fitness business. We didn’t have any big corporations where I lived. It was small businesses helping other small businesses. As a kid I always had this sense of pride when people asked me what my parents did because I got to say, they own their own businesses.
My grandparents bought us our first computer; it was an IBM. I wanted to understand how it worked, so I took it apart. I also put it back together and yes it still worked from that point on I wanted to work on computers and that’s what I did.

SNL-Tech Services is All About the Small Business Owner
I worked for big corporations and never felt fulfilled. When I started working as an IT consultant with small businesses it felt rewarding. When they thanked me for getting things up and running again, that thank you felt sincere. I felt happy making a difference in their day. That is what SNL-Tech Services is all about: making a difference for another small business owner.
Technology is ever changing, which can be frustrating when you just want it to work. One day it is working fine and then halfway through the day it stops. That is where I come in. You should not have to lose valuable time trying to troubleshoot your computers, servers, or WiFi. You need to focus on your business. Let me focus on the IT. That is the sole purpose of SNL-Tech Services: making tech work for small businesses.

"Computer issues are a non issue with Shay; my fave IT consultant! Why? She’s undeniably knowledgeable and always makes time for her clients. Easily the best IT experience of my career."
Daeyna M.

