Onsite and Remote IT Support

One of biggest hassles of running a small business is having to do computer related troubleshooting. Google is great for some things, but it can take you down a slippery slope with it comes to troubleshooting and you need to be careful of what links you click on or what drivers you download to make sure that they are not harmful to your network or computer.  That’s where I come in. Let me do the troubleshooting, I offer both Onsite and Remote support for all your day-to-day IT needs. I use a secure application to connect to your computer remotely so that you don’t have to wait for an office visit to troubleshoot your computer problems, if it is not something I can fix remotely then I will work with you to schedule a time that works best for an in person visit. 

Cybersecurity 

Because technology shouldn’t cause stress, it should alleviate it. Staying Protected in the online world is crucial to business success. Trying to keep everything updated is time consuming, Computer and Server maintenance is vital to running a successful business no matter how big or small your business is. Over 70% of Cyber attacks are targeted at small businesses because they are easy targets. Most small businesses do not have robust lines of defenses.  Keeping everything updated is vital. I make sure everything stays up to date, computers, servers, firewalls, switches, printers, wireless access points, smart devices, software, virus protection all of this is critical in protecting your small business.  

Backups

With Cyber threats on the rise, over a 300 % increase from 2020, it is imperative that your data is secure and that you have good backups. I recommend both an onsite and an offsite backup of data. Cloud backups are great, but you need to know what you are looking for. File versioning and protection against crypto lock are extremely important when searching for a backup solution. Let me find the best solution for your business.  I also recommend to my clients that their computers get backed up, and that their drives are encrypted.  There is no reason not to be backing up your computers in today’s world. 

Vendor Management

I think we all cringe at the thought of calling into support and being put on hold and having to explain the problem to multiple people. I know as a small business owner you don’t have time for that, let me do it for you. I can work closely with vendors (phone, internet, specialized software, it doesn’t matter to me), I am good at dealing with them and getting to the root of the problems to get things resolved in a timely manner.

Wi-Fi for your Business

When people think about the internet, they think about a Wi-Fi connection, it is one in the same to them. Are you leveraging your Wi-Fi as a business? It is important to have a strong and secure Wi-Fi for your internal network, but it is also just as important to provide your customers with Wi-Fi. 

 It doesn’t matter if you are a store, vineyard, farm, greenhouse, office or anything between, providing the Complete Customer experience is important, And, when used to your advantage, guest Wi-Fi can provide you with free advertisement. Encourage customers to take pictures on site and tag you on social media. Run promotions encouraging social media and website visits on site.

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• A Secure Business Advantage.
  Accepting payments anywhere on site is certainly an advantage. But when a bad or weak connection stalls payments in front of your customers, it can be embarrassing and unprofessional. With many businesses using iPads and tablets to accept payments, be sure your Wi-Fi connection is strong and secure.
   

• Accessible Everywhere.
  Creating a point-to-point network between buildings keeps your internet connection strong no matter where you are on site like wineries, warehouses and farms. Never worry about a bad or lost connection again.

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