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What SNL-Tech Services Does

SNL-Tech Services is a single-operator managed IT firm based in Columbia, MD. I handle the technology your business runs on so you don't have to think about it. That includes day-to-day support, cybersecurity, compliance, Microsoft 365 and Google Workspace management, field and facility connectivity, AI governance, and standalone assessments for businesses that need a specific answer before committing to anything ongoing.

Managed IT Services
The day-to-day work that keeps your business running

  • Managed IT Services: I monitor your systems, handle problems before they become emergencies, and keep everything running.

  • Network and Infrastructure: Your network set up correctly and maintained so it actually works where you need it.

  • Microsoft 365 and Google Workspace: Configured securely, not just out of the box defaults.

  • Cybersecurity and Endpoint Protection: MFA, EDR, email security, and patching on every device.

  • Backup and Disaster Recovery: Your data backed up daily, offsite, and actually tested so you know it works.

  • Compliance Support: HIPAA, FTC Safeguards, CMMC, and PCI-DSS. I handle the technical side and document it.

  • AI Governance: Find out what AI tools your staff is using, classify the risk, and put a policy in place.

  • Field and Facility Connectivity: WiFi that reaches the barn, the shop floor, the service bay, and wherever your work actually happens.

  • Vendor Management: I deal with your IT vendors so you don't have to.

  • On-Site and Remote Support: When something breaks, you reach someone who already knows your setup. No ticket system, no hold queue, no starting from scratch.

Assessments and Standalone Services
Not ready for managed IT? Start here

  • Microsoft 365 Tenant Audit: Full review of your M365 configuration and security posture. $995 flat.

  • Google Workspace Audit: Full review of your Google Workspace configuration and security posture. $995 flat.

  • IT Baseline Assessment and Documentation: Complete inventory of your environment, what you have, what needs attention, and what to fix first. $2,500 flat.

  • Cyber Insurance Readiness Assessment: Full review against what your carrier requires, evidence package, and renewal questionnaire walkthrough. $1,750 flat.

  • AI Governance Assessment: Shadow AI discovery, risk classification, and Acceptable Use Policy. $1,700 flat.

  • Incident Response Planning: Written IR plan with roles, procedures, and communication templates. $1,500 flat.

  • GRC and Compliance Services: HIPAA, FTC Safeguards, and CMMC technical implementation. Starting at $2,500.

Additional Services
Other ways SNL-Tech Services can help

 

  • ​Smart Surveillance and Access Control: Camera systems for shops, kennels, barns, facilities, and job sites. Setup, network configuration, and remote monitoring so you can see your property from anywhere.

  • PCI-DSS Payment Network Setup: Payment terminals properly isolated from your business network and configured to meet PCI requirements.

  • Starlink and Cellular Internet: Setup and networking on top of satellite and cellular connections for rural and remote locations.

  • Device Setup and Deployment: New computers, laptops, and tablets configured and ready to go without the user having to figure it out.

  • New Office or Location Setup: Network, WiFi, devices, and Microsoft 365 configured for a new space from the ground up.

  • As-Needed Audits and Documentation: Not ready for a full assessment? I can come in on an as-needed basis to review specific areas, document what's in place, and tell you what needs attention.

  • Microsoft 365 Backup: Local and cloud-based backup of your Microsoft 365 data including email, SharePoint, OneDrive, and Teams.

  • Google Workspace Backup: Local and cloud-based backup of Gmail, Drive, Contacts, and Calendar.

Ready to get your IT working the way your business needs it to?

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