Shay | Profile

Profile

Join date: Nov 20, 2021

About

I'm Shay, and I've been doing IT for over 20 years. I started SNL-Tech Services to give small businesses a real IT partner, not a help desk. I didn't want my clients explaining who they are and what they have in place every single time they call. I know my clients and I know their business, inside and out.

A lot of my work is the hands-on side of security and compliance. I get businesses ready and do the actual technical work behind it, whether that's CMMC, HIPAA, FTC Safeguards, or just solid protection for a law firm, medical office, or small service business. I'm not an auditor and I don't sign off on certifications. I'm the one who does the work to get you there. I serve clients across Maryland, Delaware, Pennsylvania, West Virginia, Virginia, and the DMV, and offer remote services throughout the United States.

Posts (93)

Jun 5, 2026 ∙ 14 min

Cyber Insurance Readiness: What Small Businesses Need to Know Before Their Next Renewal

Your cyber insurance renewal questionnaire got longer. A lot longer. Carriers aren't asking if you have security anymore — they want proof it's working. Screenshots, policy exports, tested backup dates, sign-in logs. If you can't produce the documentation, you're looking at higher premiums, coverage limits, or a denial. Here's what they're actually asking for, why it maps to CIS IG1, and what it means for your Microsoft 365 tenant, Google Workspace, file server, NAS, and Active Directory.

Jun 2, 2026 ∙ 10 min

What I Check When I Do a Microsoft 365 Tenant Security Review

Most Microsoft 365 tenants I work with have security features that are licensed but never configured, policies that exist but aren't enforcing anything, and accounts that should have been cleaned up months ago. A proper tenant review covers licensing, identity and access controls, email protocol security, device management, Defender configuration, and more. If nobody has walked through your tenant, there's a good chance it's not as secure as you think. I was working in a client's Microsoft...

May 29, 2026 ∙ 8 min

CMMC Level 1 for Small Business: How I Helped a Landscaping Company Answer a Bid Question Before End of Day

A landscaping client texted me on a Friday with a screenshot: was she CMMC Level 1, 2, or 3? Her bid was due that day and she had no idea. Here's what CMMC Level 1 for small business actually means, and how to answer the question honestly.