A Law Firm Lost Access to Their Files Overnight. Here’s What Happened. A law firm called me this morning in a panic. A staff member had left. Their license got removed. And just like that, the entire team lost access to a shared folder they used every single day. No warning. No plan. Just gone. I spent most of the day digging into it. At first I thought it was permissions. Something simple. It wasn’t. The files were sitting in a personal Microsoft OneDrive. Not a shared syste

The Email Spoofing Incident That Triggered a Security Overhaul The Call That Started It All A small law firm in Northern Virginia reached out to me after something they never expected happened. Clients started receiving suspicious emails that looked like they came from the firm. Same email address. Similar tone. Requests that seemed legitimate. Until one client looked closer and flagged it. This is one of the most common calls I get. It's exactly why Microsoft 365 email secur

Most small businesses using Microsoft 365 do not realize their accounts are open to the world by default. In this post, I share a real-world example of how I helped a client recover from an email breach, then took their security further with country-based restrictions, passkeys, and Microsoft Defender for Business. Learn how to protect your accounts and keep your data safe.