• Shay | SNL-Tech

Windows Update Causing Blue Screen of Death

Is your Windows computer suddenly experiencing the blue screen of death and you do not know why?


Well, you are not alone. A new windows security update appears to be the culprit. Here's how to fix it!


The cause is the KB500802, this is a windows security update, which was automatically installed for many recently.


There are two different ways to remove this update. The first way is to go to:


Settings >> Update and Security >> Windows update >> View update history >> uninstall updates.


Or if you are tech savvy you can run a command in the command prompt.

You will want to run the command prompt as the administrator, then run the following command: “wusa /uninstall /kb:5000802”

If you are unsure of how to do this or simply uncomfortable dealing with something like this, then feel free to reach you to me and I can help you!


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