SNL-Tech Services Managed IT Service Plans for Small Businesses
Managed IT Service Plans
Managed IT pricing at SNL-Tech Services is based primarily on the number of devices being managed. The right plan also depends on the technology your business relies on, the complexity of the environment and whether there are additional security, compliance or support requirements.
These plans provide a starting point for ongoing Managed IT Services. I review the environment before finalizing a proposal so the scope matches what the business actually needs rather than forcing every company into the same package.
Essential Plan
Up to 10 devices
For small businesses that need ongoing management of their core technology environment and direct access to someone who knows how their systems are set up.
Includes:
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Microsoft 365 or Google Workspace management
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User and account administration
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Endpoint protection and security updates
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Patch management
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MFA, identity and email security management
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Backup monitoring for managed backup solutions
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Recovery testing for managed backup solutions when appropriate
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Vendor management and coordination
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Remote and onsite IT support
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Direct support from Shay
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Ongoing IT documentation for the systems I manage
$1597
/month
Professional Plan
11 to 25 devices
For growing businesses that need more proactive review, documentation and planning as the technology environment becomes more important to daily operations.
Everything in Essential, plus:
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Quarterly IT environment reviews
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More frequent security, access and configuration reviews
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Technical compliance documentation maintenance for systems I manage
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Ongoing AI governance and policy support when AI governance has been implemented
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Additional planning for field, facility and multi location technology
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Review of technology changes that may affect security, access or business operations
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Expanded documentation and technology planning
A full HIPAA, FTC Safeguards or CMMC implementation project is not automatically included in the monthly plan.
If a business needs a larger technical compliance project, assessment or remediation engagement, I scope that work separately.
$2097
/month
Premium Plan
26 to 50 devices
For businesses with larger or more complex technology environments that need deeper ongoing oversight, documentation and planning.
Everything in Professional, plus:
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Annual IT environment and documentation review
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Annual Cyber Insurance Readiness Review using the business's current insurer questionnaire
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Annual Incident Response Plan review and update when a plan is already in place
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Expanded technical compliance documentation maintenance
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Annual strategic technology planning
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More detailed review of security, administrative access, backups and recovery
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Additional planning for business continuity and technology changes
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Priority review of larger technology projects and upcoming business needs
If the business does not already have an incident response plan, the initial development of that plan may be scoped as a separate project.
Full IT Baseline Assessments, AI Governance Assessments, CMMC implementation projects and other substantial remediation work are also quoted separately when needed.
$2597
/month
New Managed IT Client Onboarding
Before I can responsibly manage an IT environment, I need to understand what is already there. New Managed IT clients may require an initial onboarding and environment review before ongoing management begins.
Depending on the business, onboarding can include reviewing devices, users, Microsoft 365 or Google Workspace, administrative access, networks, backups, security tools, business applications, vendor relationships and existing documentation. I also identify issues that need to be corrected before or during the transition into Managed IT.
Onboarding and major remediation work are quoted separately because every environment is different. A well documented business with current systems may require relatively little cleanup, while an environment with years of missing documentation, outdated accounts or security gaps may require a larger initial project.
What Is Not Automatically Included in the Monthly Plan
Managed IT covers the ongoing management and review of the technology defined in the agreement. Some projects and third party costs are separate because they vary significantly between businesses.
These may include:
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New computers, servers, networking equipment and other hardware
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Microsoft 365, Google Workspace and other software licensing
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Third party backup subscriptions
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Specialized cybersecurity products
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Major server migrations or cloud migrations
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New office or location buildouts
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Full IT Baseline Assessments
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Microsoft 365 Audits performed outside the Managed IT onboarding scope
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AI Governance Assessments
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Initial Incident Response Plan development
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Large HIPAA, FTC Safeguards or CMMC technical implementation projects
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Major remediation projects
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Specialized third party vendor services
If something falls outside the regular Managed IT scope, I explain that before the work begins and provide a separate quote when appropriate.
Need an Assessment Instead of Managed IT?
Not every business needs an ongoing Managed IT agreement. If you need an independent review, want to understand a specific part of your environment or already have an IT provider, SNL-Tech Services also offers standalone IT assessments and audits.
Available assessments include Microsoft 365 Audits, Google Workspace Audits, IT Baseline Assessments, Cyber Insurance Readiness Assessments, AI Governance Assessments and Incident Response Planning.
Need Technical Compliance Implementation?
Businesses with HIPAA, FTC Safeguards, CMMC or other regulatory and contractual responsibilities may need technical implementation and documentation beyond normal Managed IT management.
SNL-Tech Services provides technical compliance implementation, remediation, documentation and ongoing IT management within the technology environment while keeping legal advice, formal assessments and certification responsibilities separate.
Not Sure Which Plan Fits?
You do not need to choose a plan before contacting me. I start by understanding your current environment, how many devices need to be managed, what technology the business depends on and what you are trying to accomplish.
From there, I can recommend the Managed IT plan that makes sense or tell you if a standalone assessment or project would be a better starting point.
Standalone Assessments & Project Services
Standalone Assessments & Project Services
Not every business needs ongoing Managed IT Services. SNL-Tech Services also offers standalone assessments and defined technology projects for businesses that need a specific review, deliverable or implementation without an ongoing Managed IT agreement.
IT Assessments & Audits
Assessment pricing starts at the amounts shown below. Final pricing is based on the size and complexity of the environment, number of users and locations, systems included in the review and the agreed scope. Final pricing is confirmed before work begins.
Microsoft 365 Audit: Starting at $995
A detailed review of your Microsoft 365 tenant, including identity, email security, administrative access, sharing, Microsoft Defender, Intune, device management and other relevant settings based on your licensing and environment.
Google Workspace Audit: Starting at $995
A review of your Google Workspace environment, including Gmail security, administrative access, Drive and Shared drives, external sharing, connected applications, device access and other relevant controls based on your Workspace edition.
IT Baseline Assessment: Starting at $2,500
A broader review of your business technology environment, including systems, devices, cloud services, security controls, backups, access, documentation and other areas included in the agreed scope.
Cyber Insurance Readiness Assessment: Starting at $1,750A technical review of cybersecurity controls and documentation that may be relevant to a cyber insurance application, renewal or underwriting discussion.
AI Governance Assessment: Starting at $1,700Review of AI tools, accounts, business use, company data, risk, workflows and the policies or controls that may be appropriate for responsible AI use.
Standalone Project Services
Incident Response Planning: Starting at $1,500
Development of a practical incident response plan based on your technology, people, vendors, responsibilities, communications and recovery priorities.
GRC and Compliance Services: Starting at $2,500
Technical implementation, remediation and documentation support for businesses with HIPAA, FTC Safeguards, CMMC and other applicable compliance responsibilities.
Standalone projects are scoped around the specific work your business needs. Deliverables, responsibilities, timeline and final pricing are confirmed before work begins. No ongoing Managed IT agreement is required.
If an assessment leads to additional remediation, implementation or Managed IT work with SNL-Tech Services, any applicable assessment credit will be discussed and documented as part of the new project scope before work begins.
Assessment Credit Policy
The Microsoft 365 Audit and Google Workspace Audit fees may be credited toward related implementation work with SNL-Tech Services when that work moves forward within 30 days of the completed audit.
The IT Baseline Assessment fee may be credited toward Managed IT onboarding or related implementation work with SNL-Tech Services when the business moves forward within 90 days of the completed assessment.
Other standalone assessments do not automatically include a follow up credit. If a credit or bundled price applies to additional remediation, implementation or project work, it will be specifically included in the proposal.
Assessment credits apply only to related work scoped by SNL-Tech Services and will be documented before the next phase begins.